Jaya Kebaya Company following shipping method like DHL PEDEX EMS UPS Cargo.Postage and Packing charges depends on where you are ordering from. Once your package has been shipped off, we are not held responsible if any of the products are missing or damaged.
All orders will be delivered within 1-3 days upon successful payment confirmation. You should be able to receive your order within 3 - 6 business days depending on where you are ordering from, excluding Saturday and Sunday.
Jaya Kebaya Company is working hard to ensure that your orders are delivered safely and on time. Therefore only the authorized receiver will be permitted to accept the delivery. Upon the shipping destination, please be ensure that the authorized receiver is present to make authorized signature.Jaya Kebaya Company reserved the rights not to released the delivery with the absents of the authorized receiver.
Jaya Kebaya Company is making every effort to deliver within the time stated. To achieve that, we have signed an Memorandum of Understanding (MoU) with one of shipping courier to make our shipment prioritized. However, due to certain unforeseen circumstances, slight delay deliveries might occurs, Jaya Kebaya Company will not be liable for any loss caused to you by late delivery.
In the event of where your package is lost by the shipping courier, we will only replace with the amount that is declared on the invoice according to your request.
Goods sold are neither returnable nor exchangeable.
If your item is not in stock, you will always be emailed with the option to cancel your order if you would rather not wait for the item to be ordered for you. You must therefore, provide us with your e-mail address when ordering. If you decide to wait for an order, please be aware you may have to wait longer than the delivery schedule times stated above.
Every effort is made to ensure your satisfaction at Jaya Kebaya Company. If you are not happy with a service or product, then please contact us and we will do our best to sort out the problem.
If you need to contact Jaya Kebaya Company, the address, telephone number and e-mail are all available on the main site.
Jaya Kebaya Company NEVER disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item and once your shopping experience is over, you can delete these safely and easily from your system.
All products at Jaya Kebaya Company be accompanied warranty when you receive the item that is already your order from us. If the items is not like you want or not good condition you can do in back order or money back. Upon successful warranty claim, which normally takes not more than 7 (seven) days pertaining stock availability, we will send you a good as you want.
Return of Product
Good sold are not returnable.
You are required to report missing item in your package within 48 hours after you've received the package. We will not entertain any request if its more than 48 hours after the package received.
You may request for refund only if you receive damaged goods that you've ordered within 30 days.
Tax and Duty
Tax and duty is not included. Please check your government policy on import before proceed to purchase.
Damage or Declared Goods
Shipping courier will only cover the declared value stated on the invoice if the package is damaged by the time it reach the destination. (We would not be held responsible if you've requested for us to change the invoice value)
Non-acceptance of Order
Order acceptance and the completion of the contract between you and us will take place on the dispatch of the Products ordered to you unless we have notified you that we do not accept your order.
Non-acceptance of an order may be a result of one of the following:
The product you ordered being unavailable from stock
Our inability to obtain authorization for your payment
The identification of a pricing or product description error
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Best Regards Jaya Kebaya Company